Legal

Cancellation Policy

Last updated: November 4, 2026

Overview

At Wittner Inspection Services, LLC, we reserve a full day for your inspection — one home per day — so your property gets our complete, unrushed attention. Because that time is set aside specifically for you, the following cancellation and rescheduling terms apply when you book an inspection with us.

Deposit & Confirmation

After you schedule your inspection, a deposit is required to confirm your appointment. The deposit holds your reserved inspection date and is applied toward the total cost of your inspection. Until the deposit is received, the appointment time remains unconfirmed and may be offered to another client.

Cancellations

If you need to cancel your inspection, please contact us as soon as possible. The following cancellation fees apply based on how much notice is given before your scheduled appointment:

  • 24–48 hours before the scheduled appointment: $175 of the deposit will be retained.
  • Less than 24 hours before the scheduled appointment: $350 will be retained.

Cancellations made with more than 48 hours of notice may be eligible for a full refund of your deposit less any non-refundable processing fees. Because the reserved day can no longer be offered to another client on short notice, the fees above apply to last-minute cancellations and failure to appear at the scheduled time.

Rescheduling

To reschedule, please reach out to us at the earliest opportunity. We are happy to accommodate a new date based on availability. Rescheduling is handled on a case-by-case basis; repeated or last-minute reschedule requests may be treated as a cancellation and subject to the terms above.

Weather & Safety Conditions

Inspections involving roof access, drone photography, private water wells, septic systems, pools/spas, or outdoor components depend on safe weather and site conditions. If weather or unsafe conditions prevent portions of your inspection from being completed on the scheduled day, we will work with you to return and complete the affected items at the earliest available opportunity, without additional travel charges.

Inspector-Initiated Changes

In the rare event that we must reschedule due to illness, equipment, or an emergency, we will notify you promptly, offer the next available appointment, and fully refund or carry forward any deposit at your preference.

How to Cancel or Reschedule

To cancel or reschedule, please contact us directly so we can release or reassign your reserved time. The sooner you let us know, the more likely we can offer your date to another client and keep your deposit.

Wittner Inspection Services, LLC
10389 FM 109, Industry, Texas 78944
Phone: (979) 227-3680 · Email: dauson@wittnerinspectionservices.com

Changes to This Policy

We may update this Cancellation Policy from time to time. Changes will be posted on this page with a revised "last updated" date.